December 4, 2017: Luxury hotel Mandarin Oriental, Las Vegas has appointed Pepper, the humanoid robot, as its Technical Ambassador. The newest team member will primarily be based in the Sky Lobby on the 23rd floor, greeting guests, and complementing hotel services through engaging and playful entertainment.
Endearing with large expressive eyes and lifelike movements and gestures, the four-foot (1.2-metre) tall Pepper can discern a guest’s gender, approximate age and mood. Interacting in natural and intuitive ways, Pepper provides personalised communication by detecting facial, body and voice cues. It can provide answers to property-specific questions, give directions, tell stories, dance and even pose for a selfie.